By using the dewa777 platform, you agree to the terms of this Privacy Policy. Please read this document carefully. If you do not agree with any part of this policy, please discontinue use of our platform.
1 Personal Information We Collect
In operating the dewa777 online casino platform, we collect various categories of personal information from users. This collection is necessary to ensure we can deliver quality services that are safe and compliant with applicable laws in Malaysia.
1.1 Registration Information
When you register a dewa777 account, we collect the information you provide directly, including:
- Full name as stated on your official identification document
- Date of birth to verify that you meet the minimum age requirement of 18 years
- A valid and active email address
- Mobile phone number registered in Malaysia
- Encrypted passwords — we never store passwords in plain text
- National identity card number (MyKad) or passport number for KYC verification purposes
1.2 Financial Information
To process deposits and withdrawals, we collect relevant financial information such as bank account numbers, bank names, e-wallet account numbers (such as Touch 'n Go, GrabPay, or Boost), and transaction records. Credit or debit card information is not stored directly on our servers — it is processed through a PCI-DSS certified third-party payment gateway.
1.3 Platform Usage Information
We also collect technical and behavioural data while you use the platform, including IP address, device and browser type, operating system, login and logout records, game and betting history, and records of communications with our support team. This data is used to enhance user experience, detect unusual activity, and ensure the security of your account.
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, ID number | Account verification & KYC |
| Contact | Email, phone number | Communication & security |
| Financial | Bank details, e-wallet | Transaction processing |
| Technical | IP address, device type | Security & improvements |
| Behaviour | Game history, activity logs | Personalization & fraud detection |
2 How We Use Your Data
The personal data we collect is used responsibly and only for legitimate purposes. dewa777 does not use your data for any purpose unrelated to the delivery of our services.
2.1 Core Operational Purposes
- Account management: Creates, verifies, and securely maintains your member account.
- Transaction processing: Processes deposits, withdrawals, and other financial transactions quickly and accurately.
- KYC verification: Meets anti-money laundering (AML) compliance requirements and verifies member identity.
- Customer Support: Enables our support team to provide you with accurate and relevant assistance.
- Platform security: Detects and prevents fraud, hacking, abuse, and other suspicious activities.
2.2 Communication & Marketing Purposes
With your consent, we may use your email address and phone number to send account-related notifications, promotional updates, and relevant exclusive offers. You may opt out of marketing communications at any time via your account settings or by contacting our support team.
Dewa777 uses your gameplay behaviour data solely to personalise game recommendations and relevant promotions for you — not to be sold to third parties or used for commercial profiling.
3 Sharing Information with Third Parties
Dewa777 does not sell or disclose your personal information to third parties without your consent, except in the following situations required for platform operations or legal compliance.
3.1 Trusted Service Providers
We share necessary data with third-party service providers that assist us in running our operations, including PCI-DSS certified payment processors, licensed game software providers, secure cloud infrastructure providers, and analytics platforms for service improvement. All service providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
3.2 Legal Requirements
Dewa777 may be required to disclose your personal information to the authorities if mandated by law, court order, or a lawful request from an enforcement agency. This includes investigations relating to financial crimes, money laundering, or other illegal activities involving our platform.
In all data-sharing situations, dewa777 discloses only the minimum information required. We never share more than what is required by law or a legitimate operational purpose.
4 Data Security Measures
The security of your personal data is an absolute priority for dewa777. We continuously invest in the latest security technologies and procedures to ensure your information is always protected from unauthorized access, data breaches, or misuse.
4.1 Technical Security
- Data encryption in transit: All communications between your browser or app and dewa777's servers are encrypted using TLS 1.3 protocol with a 256-bit SSL certificate.
- Data encryption at rest: Sensitive data such as identity and financial information is encrypted when stored in our database.
- Two-factor authentication (2FA): We fully support two-factor authentication to protect your account from unauthorized access.
- Continuous monitoring: Automated monitoring systems operate around the clock to detect any suspicious activity or intrusion attempts.
4.2 Organisational Controls
In addition to technical measures, we also enforce robust internal controls. Access to member personal data is restricted to staff who genuinely require it. All staff undergo regular data security training and are bound by confidentiality agreements. Internal security audits are conducted quarterly, and we also engage independent security auditors to evaluate our systems from an external perspective.
5 Cookies and Tracking Technologies
Dewa777 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our platform.
5.1 Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
- Performance Cookies: Collects information on how you use the platform to help us improve site speed and usability.
- Functional Cookies: Saves your preferences such as language, display settings, and game choices to deliver a more personalized experience.
- Analytical Cookies: Helps us understand overall traffic patterns and usage for service improvement purposes.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the dewa777 platform.
6 Data Retention and Deletion Period
Dewa777 does not retain your personal data longer than is necessary for the purposes stated in this policy, or beyond the period prescribed by applicable Malaysian law.
- Active account data is retained for as long as your account remains active and for no more than seven years after account closure for legal compliance purposes.
- Financial transaction records are retained for seven years as required by Malaysian financial laws.
- Customer support communication logs are retained for three years.
- Technical data and access logs are retained for 12 months.
Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be personally linked to you.
7 Your Rights Regarding Personal Data
As a dewa777 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. dewa777 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data.
You have the right to object to the processing of your data for direct marketing purposes.
You may request your data in a machine-readable format for transfer to another platform.
To submit any request relating to the rights above, please contact the dewa777 privacy team via our support email. We will process your request within 30 business days.
8 Child Data Protection
The dewa777 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from minors. If you believe that someone under the age of 18 has provided their personal data to us, please contact our support team immediately and we will take steps to delete the relevant information.
If we find that an account has been registered by a minor, the account will be terminated immediately and all collected data will be promptly deleted in accordance with our security procedures.
9 Amendments to the Privacy Policy
Dewa777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in legislation, industry practices, or how we handle data. Any significant amendments will be communicated to members via an in-platform notification or email to your registered address at least seven days before the changes take effect.
The "Last Updated" date shown at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your information.
10 Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how dewa777 handles your personal data, do not hesitate to contact us. Our privacy and data security team is ready to assist.